FiscalNote is hiring Client Support Associates for a full-time remote role. 1–2 years experience required. Salary ranges from ₹7–8 LPA. Apply online.
Introduction
Looking for a job? Can’t find one? Want to work from home? No problem! We’ve brought you a work-from-home opportunity just for you. The company is FiscalNote, and they are hiring Client Support Associates for their VoterVoice platform. This role is perfect for professionals who enjoy interacting with customers, solving problems, and providing high-quality client support in a fast-paced SaaS environment. This position offers a competitive salary, the flexibility of remote work, and long-term career growth opportunities.
Company overview
FiscalNote is a global policy and intelligence firm that assists businesses in managing business, regulatory, and political risks. FiscalNote leverages data, technology, and insights to empower clients globally through its well-known platforms, including VoterVoice, CQ, and FrontierView. The organization is renowned for its innovative teams, inclusive culture, and commitment to client success.
Job role
Paticulars | Details |
Job Title | Client Support Associate |
Last Date | ASAP |
Company | FiscalNote |
Job Type | Full-Time |
Work Mode | Remote |
Location | Gurugram, Haryana (Remote Role) |
Industry | Customer Support / SaaS |
Education qualification
- Bachelor’s degree in any discipline
- Degrees in Business, IT, Communications, or related fields are preferred
Technical skill
- familiarity with ticketing systems and customer support procedures
- Knowledge of Zendesk or comparable help desk software
- Fundamental knowledge of SaaS platforms
- Capacity to assess user problems and suggest fixes
- Knowledge base or CMS tool experience (preferred)
- Data-driven method for monitoring and fixing support issues
Selection process
Sr. No. | Stage |
1 | Application Screening |
2 | Initial HR / Recruiter Interaction |
3 | Technical / Support Skills Interview |
4 | Final Client or Manager Round |
5 | Offer & Documentation |
Salary & benefits
- Salary Expectation: ₹7,00,000 to ₹8,00,000 annually
- Competitive pay scale
- Flexibility in remote work
- Operational and night shift allowances (if applicable)
How to Apply
- Visit the official FiscalNote careers page
- Search for Client Support Associate – VoterVoice
- Click on Apply Now
- Fill in your personal and professional details
- Upload your updated resume
- Submit the application and wait for recruiter communication
FAQ:-
Q1. Is this role remote?
Yes, this is a fully remote position.
Q2. Is prior experience mandatory?
Yes, 1–2 years of experience in a support or helpdesk role is preferred.
Q3. Which tools are preferred for this role?
Zendesk or similar customer support tools are preferred.
Q4. Can freshers apply?
Freshers may apply if they have relevant internships or strong support knowledge, but experienced candidates are preferred.
Q5. Is this a permanent role?
Yes, this is a full-time permanent position.